Privacy Policy
This policy gives a full account of how your personal information is collected, used, and kept secure on the jat baje platform.
Introduction and Scope
By using the jat baje website and its related services, you are considered to have accepted the terms of this privacy policy. This policy applies to all individuals who open an account, place bets, play games, or use any service on our platform.
We believe that protecting the privacy of personal information is a fundamental responsibility. That is why jat baje handles every user's information with the utmost care and security. This policy clearly states what information we collect, the purposes for which it is used, and who it may be shared with.
This privacy policy should be read alongside our Terms and Conditions. In the event of any conflict, the provisions of this policy will apply.
jat baje's services are intended solely for individuals aged 21 and above. We do not knowingly collect information from minors, and if any such information comes to our attention, it is deleted immediately.
What Information We Collect
jat baje collects different types of information at various stages. The details are given below:
2.1 Registration and Account Information
When you create an account on our platform, you will be asked to provide the following information:
- Full name and date of birth
- Mobile number and email address
- Username and password (stored in encrypted form)
- Residential address
- Documents required for identity verification (where applicable)
2.2 Financial Information
Financial transaction information is collected during deposit and withdrawal processes. jat baje currently supports transactions via bKash, Nagad, and Rocket. Records of transactions carried out through these mobile banking services are stored securely. No full payment card numbers or bank account details are stored on our servers.
2.3 Technical Information
When you use our website or app, certain technical information is collected automatically:
- IP address and device type
- Browser name and version
- Operating system information
- Session duration and page visit records
- Data obtained from cookies and similar tracking technologies
2.4 Gaming Activity Information
Your gaming history, bet amounts, win and loss records, and bonus usage details are stored in our system. This information is primarily used to maintain service quality and to ensure responsible gaming.
Purpose of Using Information
jat baje uses collected information only for the following legitimate purposes:
3.1 Service Operation and Improvement
- Account creation, verification, and secure maintenance
- Processing deposit and withdrawal transactions
- Providing and managing bonuses and promotions
- Providing customer support services
- Monitoring and improving platform performance
3.2 Security and Fraud Prevention
- Detecting and preventing unauthorised access to accounts
- Identifying financial fraud and suspicious activity
- Detecting multiple accounts and preventing rule violations
- Maintaining the overall security of the platform
3.3 Legal and Regulatory Obligations
Under applicable law, certain information must be retained for a specified period as a legal obligation. This information may only be disclosed in relevant legal proceedings or upon a proper request from a regulatory authority.
3.4 Communications and Notifications
Important account-related notifications, security alerts, and, with your consent, promotional information may be sent to your mobile number and email. You have the option to opt out of promotional communications at any time.
Disclosure of Information to Third Parties
jat baje does not sell or rent your personal information. However, limited information may be shared with third parties in specific circumstances:
4.1 Service Provider Partners
We work with certain trusted third parties for payment processing, technology infrastructure, game software supply, and customer support. Each of them is contractually bound to meet our privacy standards, and only the information necessary for their designated task is provided.
4.2 Legal Obligations
If we are required to provide information under a court order, government directive, or any other legal process, that information will be supplied in compliance with applicable law. Where legally permitted, we will attempt to notify you in advance.
4.3 Business Transfers
In the event of a business merger, acquisition, or other business transfer, user information may form part of the transferred assets. You will be informed in a timely manner of any such change.
Outside the circumstances listed above, jat baje does not disclose your personal information to third parties under any circumstances.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the jat baje website. Cookies are small text files stored in your browser.
5.1 Types of Cookies and Their Use
- Essential Cookies: Required to operate the core functions of the website. These are essential for maintaining login sessions, ensuring security, and keeping form data safe.
- Functionality Cookies: Used to remember your preferences, such as language selection and display settings.
- Analytics Cookies: Used to understand which parts of the site are used most and to improve the experience.
5.2 Cookie Controls
You can accept or decline cookies through your browser settings. However, disabling essential cookies may prevent you from using some features of the website.
Data Security Measures
jat baje has put in place industry-standard technical and organisational measures to keep your information secure:
6.1 Technical Security
- 256-bit encryption via SSL (Secure Socket Layer) technology is used, which keeps all data exchanged between your browser and our servers secure.
- Passwords and sensitive information are stored using hashing algorithms.
- Firewalls and intrusion detection systems remain active at all times.
- Regular security audits and vulnerability assessments are conducted.
6.2 Access Controls
Only those staff members who need access to your personal information to carry out their responsibilities are permitted to access it. Every staff member is bound by a strict confidentiality agreement and their access rights are reviewed on a regular basis.
6.3 Response to a Data Breach
If a data breach occurs, we will take immediate steps to contain the damage and will notify affected users as quickly as possible in accordance with applicable law.
No online platform can guarantee complete security. It is therefore your responsibility to keep your password safe and not share it with anyone.
Data Retention Period
jat baje retains your information for as long as it is necessary to provide the service or is required by law:
- All account information is retained for as long as the account remains active.
- Records of financial transactions are kept for the legally prescribed period even after an account is closed.
- Security-related logs are generally retained for up to 12 months.
- In the case of a legal dispute, relevant information is kept until the dispute is resolved.
Once the specified retention period ends, data is securely deleted or anonymised so that you can no longer be identified from it.
Your Data Rights
jat baje respects each user's rights over their information. Your rights are described below:
8.1 Right to Access
You can contact us at any time to find out what information we hold about you and how it is being used.
8.2 Right to Correction
If any information on your account is incorrect or incomplete, you have the right to request that it be corrected or updated. Many details can be updated directly from the profile section.
8.3 Right to Close Your Account
You can contact our support team to request the closure of your account. However, some information may be retained for a specified period due to legal obligations.
8.4 Right to Opt Out of Promotional Communications
If you let us know at any time, we will stop sending you promotional messages. However, important account-related notifications — such as transaction confirmations and security alerts — will continue to be sent.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact our customer support. We provide service in Bengali and English 24/7. After verifying your identity, we will respond to your request within the specified time.
Protection of Minors' Information
All jat baje services are strictly for individuals aged 21 and above. We do not collect information from minors and believe that none has been collected.
If a minor has accidentally created an account, or a guardian notifies us of this, we will immediately close that account and delete all associated information. In such cases, guardians may contact our support team.
Policy Changes and Updates
jat baje reserves the right to change or update this privacy policy as needed. If any significant changes are made to the policy:
- The updated policy will be published on the website and the "Last Updated" date on this page will change.
- For significant changes, registered users will be notified by email or SMS.
- Continued use of the platform after any changes will be taken as acceptance of the new policy.
We recommend visiting this page regularly to stay up to date with the latest policy. Answers to common privacy-related questions can be found in our FAQ section.
Privacy-Related Contact
If you have any questions about this policy or any requests regarding your information, please contact us.
When contacting us, please mention your registered email or mobile number so we can verify your identity quickly.